Privacy Policy

Privacy Policy

Last updated: 17 March 2026

1. Introduction

Guestlist respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and safeguard your information when you use the Guestlist app, website, dashboards, messaging tools, payment features, verification systems, and related services.

By registering for or using Guestlist, you agree to the practices described in this policy.

2. Who this Policy Applies To

This Privacy Policy applies to all users of Guestlist, including event goers, hosts, venue owners, promoters, staff, and other platform participants.

It covers information collected during account registration, profile creation, event discovery, RSVPs, reviews, subscriptions, identity verification, and customer support interactions.

3. Information We Collect

We may collect personal information you provide directly, including:

  • Full name

  • Email address

  • Phone number

  • Date of birth

  • Gender

  • Profile photo and media uploads

  • Bio and social media links

  • Reviews, messages, and support requests

For hosts and venues, we may also collect:

  • Business and venue information

  • Event details (dress code, arrival instructions, etc.)

  • Contact and operational details

We may also collect verification information where required for identity or age confirmation.

4. Age Verification and Eligibility

Guestlist is intended for adults only. Users must meet the legal age requirements applicable in their region.

We may request identity verification to confirm age or eligibility. Accounts that provide false information or fail verification may be restricted or removed.

5. How We Use Your Information

We use your information to:

  • Create and manage accounts

  • Verify users and display verification badges

  • Enable event discovery and RSVPs

  • Facilitate communication between users and venues

  • Process subscriptions and payments

  • Improve platform performance and user experience

  • Detect fraud, abuse, or policy violations

  • Provide customer support

  • Comply with legal obligations

6. Location Information

If enabled, Guestlist may use your location to show nearby events and venues.

Location access is optional but may improve your experience. You can manage location permissions through your device settings.

7. Payments and Subscriptions

Some features require payment or subscription access.

Payments may be processed through third-party providers. Guestlist does not store full payment details unless securely handled through compliant systems.

Third-party payment providers may collect and process your billing information under their own policies.

8. Verification and Identity Features

Guestlist may provide verification indicators (such as badges) for users who complete identity checks.

The platform may also use QR-based identity features for venue access or profile confirmation.

These features improve trust but do not guarantee user behavior.

9. Listings, RSVPs, and Event Participation

When you interact with listings or RSVP to events:

  • Your information may be shared with hosts or venues

  • Hosts may approve or reject your request

  • You may receive notifications via app, email, or messaging platforms

This information helps venues manage guestlists and operations.

10. Messaging, Reviews, and User Content

Guestlist may include messaging, reviews, and reporting tools.

Content submitted through these features may be:

  • Stored and reviewed

  • Moderated for safety and quality

  • Used to investigate abuse or violations

Avoid sharing sensitive personal information in public or semi-public areas.

11. Information Sharing

We may share your information with:

  • Venues, hosts, and staff

  • Service providers and partners

  • Payment processors

  • Verification and security providers

  • Legal or regulatory authorities when required

We only share information necessary to operate the platform and comply with legal obligations.

12. Service Providers

Guestlist uses third-party services for:

  • Hosting and infrastructure

  • Notifications and messaging

  • Payments

  • Analytics

  • Security and moderation

These providers process data on our behalf and must comply with applicable privacy standards.

13. Technical Data and Analytics

We may automatically collect:

  • Device type and operating system

  • App version and usage data

  • IP address and session activity

  • Crash reports and performance data

This helps us improve functionality, security, and user experience.

14. Data Retention

We retain information only as long as necessary for:

  • Providing services

  • Legal compliance

  • Dispute resolution

  • Fraud prevention

Retention periods vary depending on the type of data and legal requirements.

15. Security

We implement safeguards such as:

  • Secure authentication systems

  • Access controls

  • Encrypted data transmission

  • Monitoring and incident response

However, no system is completely secure. Users are responsible for protecting their login details and devices.

16. International Data Transfers

Your information may be processed in countries outside your own.

We take steps to ensure appropriate data protection measures are in place when transferring data internationally.

17. Your Rights

Depending on your location, you may have rights to:

  • Access your data

  • Correct inaccurate information

  • Request deletion

  • Restrict or object to processing

  • Withdraw consent

  • Request data portability

We may require identity verification before processing requests.

18. Account Deletion

You may request account deletion through support.

Some information may be retained for:

  • Legal compliance

  • Fraud prevention

  • Payment reconciliation

  • Enforcement of platform rules

Deleting your account may permanently remove access to your data.

19. Children’s Privacy

Guestlist is not intended for children.

If we become aware of underage users, we may:

  • Remove or restrict accounts

  • Delete associated data

  • Take corrective action as required by law

20. Policy Updates

We may update this Privacy Policy from time to time.

Updates will be reflected with a new “Last updated” date. Continued use of Guestlist indicates acceptance of any changes.

21. Contact Us

For privacy-related requests or concerns, contact Guestlist support through the app or official channels.

Please include:

  • Your name

  • Account email or phone number

  • Details of your request

We will respond in accordance with applicable laws.

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